Interviewing Skills - Managing Bias

Interviewing Skills - Managing Bias

When managers begin to understand the impacts of Unconscious Bias in the workforce they also recognise that recruiting and interviewing are really challenged by stereotypes and personal bias.  This workshop explores the elements of an inclusive interview process and offers managers and team leaders a place to reflect on how personal biases can impact candidate selection.  They make the link between recruiting and interviewing, and the selection of monochrome teams.  With insightful group work and discussion, the participants examine the elements of the recruitment process that are subject to the most bias, and take on board the processes, procedures and personal tweaks that help to manage bias during staff selection.  This ensures that companies can reap the benfits of positive action campaigns and attract truely diverse teams. 

Workshop Overview

This is a thoroughly interactive course.  Through teamwork, discussion, debate, exercise, and thoughtful learning on good practice and process, the team will be able to identify ways to ensure that you are interviewing and recruiting to access to the broadest  and most diverse talentpool. 

Who Should Attend

This course is aimed at hiring managers who want to:

  • Understand the implications of unconscious bias in the interview and selection process
  • Explore their own biases at interview and selection
  • Refresh skills on questioning techniques with a view to managing bias
  • Ensure that all elements of the interview and selection process are undertaken fairly
  • Make changes to their organisation to enhance the attraction of diverse candidates to the organisation 

We normally suggest group size should be no more than 14 to maximise time for discussion and exploration of attitudes.

Course Content

  • Define the key issues for hiring managers of unmanaged personal biases
  • Investigate the elements of an equable hiring process
  • List the key points for and against gendered/ethnic/age biased advertising and take on an understanding of how to ensure diversity friendly recruitment advertising
  • Elaborate on how behavioural science can be used to remove bias from the hiring process
  • Explore the interview and recrutiment process from end-to-end and understand where bias occurs
  • Make inclusivity personal and actionable before, during and after interview
  • For single company courses, specific actions will be identified that can be followed through by nominated individuals to ensure improvements to the recruitment process are considered to support implementing change for greater diversity within the organisation

Course Length

Typically a half day, but up to One Day

This course can be modified with regard to content and length.  Some Pre-Work is recommended. Talk to us via email at This email address is being protected from spambots. You need JavaScript enabled to view it. or on 01484 613724